RMT Direct Customer Satisfaction Survey carried out Feb 2014
Overall how satisfied are you with our product / service?
What impressed you most about our product / service?
What do you like about our product / service?
Low number of no shows as clients generally call or text to cancel appointment, saving me a wasted journey.
Appointment quality is generally good, with nearly all clients happy to review all areas of finances with a number of needs that I am able to address.
Fairly priced and clients do know what to expect from the meeting.
Well qualified appointments.
Details given about appointment.
Compared to similar products offered by other companies